Because I didn't manage to write anything last night, and I don't have time to write anything this morning, here's Wes Borg (of the Canadian comedy troupe 3 Dead Trolls in a Baggie) with Welcome To The Internet Help Desk:
(Yes, it's this morning's call to technical support that reminded me of this. Why do you ask?)
Coming from someone who worked helldesk, This is dead-on accurate.
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