This one happened by e-mail:
Theater: "We have everything working now. This would be a good time to sync the live site with the test site."
Information Services: "We're completely reworking the network right now. The sites wouldn't sync - they'd sink, and then we'd be sunk."
Theater: "Oh. Okay, new plan..."
Honestly. Two e-mails, a phone call, and a huge notice on their homepage - and still, it's like they never even heard about the project...