I came back from lunch yesterday to find that a citizen had left a voicemail for me... or at least on my phone.
His name was Bob.
His number was xxx-xxx-xxxx.
He was out of town, had heard about the hail damage in the Metroplex, and wanted to know if there was any significant hail damage in the suburb where I work.
I have no idea whatsoever how to respond to this. I have no idea how he got to my extension. I don't even know the answer to his question. I am completely at a loss, here. So... I'm forwarding him over to Emergency Management. Maybe they can help him out.